Response to government decision on the regulation of Third-Party Intermediaries in the retail energy market

Message from our Managing Director, Maureen Bray

The UK Government has confirmed it will introduce regulation for Third-Party Intermediaries (TPIs), following an extensive review of market practices, which we were pleased to participate in.

This is a welcome decision, and one which is long overdue. For years, the lack of direct regulation of TPIs has allowed certain unethical practices to flourish, including the persistence of hidden fees and limited supplier access, which have created confusion, eroded trust, and unnecessarily increased costs for businesses.

The new framework will give Ofgem the authority to oversee the market, ensuring transparency, fair pricing, accountability across the board; ultimately delivering better outcomes for energy customers.

For businesses and public sector organisations, this means greater protection, clearer information, and renewed confidence that the advice they receive is genuinely in their best interests. For the wider energy market, it’s a crucial step toward restoring trust while supporting the UK’s transition to a low-carbon future.

At Equity Energies, transparency has always been a cornerstone of how we work. We believe our clients deserve complete clarity over how their energy is procured, managed, and consumed.

That’s why we will always:

Clearly explain how we’re remunerated, and explicitly state all fees in our client service agreements
Offer access to a wide range of suppliers to ensure our clients benefit from a wide range of options, best suited to their individual needs
Provide independent, data-driven advice designed around an organisation’s specific goals
Build long-term partnerships focused on improving efficiency and cutting costs, while supporting progress towards Net Zero

At a time when organisations are under enormous pressure to manage costs, while continuing to make progress towards sustainability goals, this evolution in the market will free up much-needed funds that can be directed into energy efficiency, decarbonisation, and long-term resilience.

We’re pleased to see the government taking this step to bring consistency and fairness to the sector, and we remain fully committed to upholding the highest standards of honesty, openness, and client care at all times.

Message from our Managing Director, Maureen Bray

Related Articles